Quail's is truly a family owned and operated business. These days, however the 'family' has grown quite considerably. The staff at Quail's have been described as "friendly", "admirably attentive" and many customers feel it is "lovely to be so well looked after" These sentiments summarise the work ethos at Quail's perfectly.

Staff are trained in-house and at local training centres continuously, in order to exceed the standards that all customers have come to expect.

Left - Right: Kitchen Team, Cafe/Sandwich Bar Team, Betty-office manager, Butchery Team,
Joe Quail and Jim Quail

Thanks to the hard work and enthusiasm of the staff team, Quail's has earned 3 prestigious awards recognising their dedication and commitment to good food and service.

2000, 2001 & 2002 The Bridgestone Award. The Best in Ireland as Recommended by John & Sally McKenna's Bridgestone Guides.

2000 Business Excellence Awards in recognition of outstanding achievements in respect of Best Retail Business. Presented by LEDU and Banbridge District Council

1990 Runner up in the Country Living Magazine and Torres Wines Competition to find the best independent food shops in Britain.